Call Lee 02393 962104

Portsmouth Locksmith

Local and trusted locksmith in Portsmouth

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Lockforce Portsmouth

Lee Dray

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Portsmouth, call now
02393 962104

07841 449 582

Customer Reviews

Welcome to Lockforce Locksmith Portsmouth.

My name is Lee Dray and I am your local and trusted locksmith. I am an independent local locksmith company working in and around the city of Portsmouth. 

I am Police DBS checked and Checkatrade accredited and reviewed. I am available 24hrs a day, 7 days a week for both domestic and commercial properties. My services include emergency lock-outs, lock repairs and also general home and business security needs.

With over 24 years of customer service experience, I believe I can offer you the best service and workmanship of the highest standard at a competitive price. I am highly trained and pride myself on the use of only the highest quality locks andfitting techniques in the locksmiths industry. If you have any problems with your locks or you are just looking to increase your security.

 NHS Special Offers Portsmouth

I encourage you to click on the links below to access some of the key information about my services you are seeking:

Our Services - 24 Hour  uPVC Repairs - Trusted Locksmith - High Security Locks - New Home Security -

   Security Services - Opening Hours - Recent Jobs - Home Insurance - Mobile Key Cutting Service - What locks do I use? - Commercial Locksmiths in Portsmouth


Checkatrade information for Lockforce Locksmiths


As an expert in security, we offer all locksmith and security solutions which best meet your needs. Here are a few of the services we offer at Lockforce locksmiths in Portsmouth:

  • Lock changes
  • Lock upgrades
  • Insurance approved locks
  • Entry gaining
  • Warrant work
  • Evictions
  • Re-securing
  • Post burglary repairs
  • uPVC door locks
  • Wooden door locks
  • Yale locks
  • Night latch’s
  • Digital door locks
  • Fire escape hardware
  • Panic hardware
  • Electrical security devices
  • CCTV
  • Alarms
  • Window boarding
  • uPVC window repairs
  • uPVC door repairs

We offer:

  • No call out fee
  • 1 year quality workmanship guarantee
  • I am Public Liability insured to the tune of £5million and Police DBS checked, for your added security.

Rest assured, all my locks are accredited by the British Standards Institution – meaning only the highest quality security fitments will be used to secure your property.

Call Lee your local expert locksmith in Portsmouth today on 02393 962104 if you require a new set of keys cut.

24-Hour Locksmiths in Portsmouth

Lockforce locksmiths offer a 24 locksmith and security service to the people of Portsmouth. So if you are locked out of your home or busniess at 0200 or 1400 we can come to your aid. Our 24 hour service includes all emergency work including re-securing buildings, burglary repairs, security upgrades, lock changes, entry gaining.

Call Lee today you local Emergency Locksmiths in Portsmouth on  02393 962104 for advice, request a rapid response callout or to see how we can best help you. 

uPvc window and door REPAIRS IN PORTSMOUTH

Lockforce locksmiths in Portsmouth are a specialist uPVC repair company. We repair and replace faulty and broken parts on both uPVC doors and windows. We carry out replacement Lock changes for customers who are worried who may have keys for their home when they go through a break-up or even when there are new owners / tenants moving in.

This gives you the assurance no one can get into your home when you’re not aware.

We also repair faulty door locks when the keys will not turn, come out of the lock or even go into the lock. We carry out these repairs the same day 99% of the time allowing you to know you safe and secure as you should be.

Lockforce locksmiths in Portsmouth are a local company, so we will only fit products that will keep you and our local community safe and secure.

We also replace Gear Boxes and Multi Point Locks. When these become faulty, they are usually identified by the handle just spinning or not depressing when the door is unlocked. As a locksmith we can do this by causing no damage to the door or lock, allowing us to replace the parts the same day and get your door working as it is meant to be. As an expert locksmith we will not start damaging your door like some people feel the need to. This will save you the expense of purchasing a new door, instead of just a lock or gear box.

We also repair faulty windows. If your window will not unlock or the window will just not open /close, we can repair this non-destructively, allowing only for the replacement of faulty parts.

If you have problems with any uPVC windows or doors, Contact Lee your local security expert at Lockforce locksmiths in Portsmouth today 24/7 on 02393 962104

Trusted Locksmith in Portsmouth

Lockforce locksmiths are a trusted local business. We work closely with the local community to provide a great and trusted service to all the local people of Portsmouth. We work in schools, churches, community halls police and even with the NHS. We always carry ID, Police DBS check  and Public liability cover. 

We encourage feedback from all our customers and whether is is good or bad (we hope it is good!), we value it all.

We are also proud to be an important part of the highly reputable Lockforce brand. Lockforce is one of the most positively reviewed locksmith businesses in the UK with over 4,000 reviews of which about 98% are 5 stars!

If you want to see more about what customers say about my service, please look under the reviews section at the bottom of this page.

Call me for a fast response from a local locksmith in Portsmouth today on  02393 962104 and I aim to be with you in 10 - 45 minutes.

Locks for Locksmiths in portsmouth

Lockforce locksmiths in Portsmouth not only fit your standards locks you can buy over the counter, but also locks that are only sold to and by trusted locksmiths. These locks provide a higher level of security. As a locksmith, we see it’s important to make sure all are customers are safe and secure when it matters most. Ask about our Brisant Ultion WXM locks today. These even come with a £1000 guarantee and a 10 year manufacturer’s warranty. When only the best locks will do trust in Lockforce locksmiths in Portsmouth.

Call me today on  02393 962104 for advice, request a rapid response callout or to see how I can best help you.


Do you want to know what lock type you have installed on your door? Lockforce Locksmiths Portsmouth can help you to identify your locks over the phone or via picture messaging. There are 3 main lock types that are usually installed on your property. Here is a brief guide to help you:

Euro Cylinder  - these locks are the most commonly used lock and are installed into multi-point locks on uPVC and composite doors. You may also find them installed in sliding patio doors, garage doors and mortise locks on wooden doors. There are various types of euro cylinder. There are single cylinders (commonly found on garage doors), double cylinders (most residential doors), thumbturn cylinders (commonly found on multiple occupancy buildings). There are also different standards of euro cylinders. They may be categorised into standard, 1 star, 2 star and 3 star locks. These locks will be categorised based on the security measures installed into the lock (anti-snap, anti-pick, anti-drill and anti-bump). Currently, a 3 star TS007 British Standard lock is the highest rating, thus giving you the best security. 

Mortise Locks - these locks are commonly found on wooden doors. There are 2 types  - dead lock (bolt only) and sash lock (latch and bolt). The bolts are engaged into the door frame when the key is turned and the latch retracts via the use of a handle. Mortise locks come in different standards. They can be 2, 3 or 5 lever with internal doors requiring just 2 or 3 lever locks. On an external door, British Standard BS3621 5 lever mortise locks are recommended for home insurance compliance. To identify whether your lock is British standard, check on the faceplate (side of door) and look for the kite mark (heart shaped logo).

Night Latch - these are commonly called Yale locks and are usually installed onto wooden doors. On the external side of the door will be a round lock (called a rim cylinder) and on the inside will be a case with a latch which engages with the keep on the door frame to keep the door closed. These locks are for additional security on an external door and also for bedrooms on multiple occupancy households. Night latches provide a keyless exit. This means they can be opened inside to allow doors to be an easy exit in case of an emergency or if multiple people are living in the property. You can get deadlocking, non-deadlocking and auto deadlocking night latches. Night latches can also be British Standard which Lockforce recommends on external doors for security and home insurance requirements. 

If you are still unsure as to what type of locks you have on your property, contact Lockforce Locksmiths Portsmouth today for a professional opinion on 02393 962104


Moving to a new house can be a very stressful time, but we all like to know who has the keys for our new home. Lockforce locksmiths in Portsmouth, insurance companies and the police recommend you change all the locks when you move home to ensure no one else can access your property.

Lockforce locksmiths in Portsmouth offer full lock changes to your home. This can be done the same day and we can even put all the locks onto one key, so no need for bunches of keys anymore. Your key will open every door and outbuilding in your home. We will also make sure all your locks meet insurance requirements and they are to the level of security you require. We will show you the option and leave the choice up to you. As a local locksmith we like to inform the local community on how to beat protect their home and love ones with as little financial expense as possible.

Have you moved to a new home in Portsmouth? Would you like to make your home safe against anyone else having keys? Call us today on 02393 962104

Security Services in Portsmouth

Lockforce locksmiths in Portsmouth offer a range of locksmith services as well as security services. These combined give us the knowledge and skills to best protect your home of business against crime. As a expert locksmith with have access to all the best entry technics causing no damage to your property. With our experience and knowledge there is not a home or business we can get you into one way of another. As a security expert we see on a regular basis how and why burglaries happen, so we can see how they can be prevented in the future. So as not to go out and buy all fancy security devices which have no effect. We can show you what will have a greater effect on crime prevention. Your security is our priority here at Lockforce locksmiths in Portsmouth, so we will always strive to give you the best knowledge and security devices that are affective. These security devices are all easy to use and can be easy added as a replacement or additional security device.

If you want to know how to best protect your home or business call Lockforce locksmiths in Portsmouth today for a domestic and commercial expert locksmith on 02393 962104.


If you don't know what I mean, or you're unsure whether your locks comply, do not worry.... you are not the first and certainly will not be the last. Please read on to find out how you can keep your home and possessions protected. 

As a homeowner, you should be aware that most insurance companies stipulate your locks need to be insurance approved and meet the British Standard (BS3621). If your home does not meet this standard then it is highly likely your home insurance will be invalid in the event of a break in. Don't put yourself and your possessions in any unnecessary danger and check your locks today. 

If your lock displays the following logo then it is a British Standard lock. You will see this in the below image of one of our insurance approved, mortice locks.

If you are at all unsure, call Lockforce Locksmiths Portsmouth today. We offer a free home security survey to ensure your property meets all necessary home insurance requirements and can best advise you on any improvements needed. 

Contact Lockforce Locksmiths Portsmouth for a FREE home security survey today on 02393 962104.

Portsmouth Lock Snapping

Have you heard of lock snapping? This is a burglary technique which involves a Euro cylinder lock (pictured) being snapped in half inside your external door. This snapping technique requires average force to the cylinder lock by using common tools (mole grips, pliers etc). When the lock is snapped, it can be removed from the door and this allows access to the mechanism which can then be unlocked and access can be gained to your property. This can all be done in under ten seconds and requires little skill.

If you have a multi point locking system installed, you could be at risk to your locks being snapped. To avoid this risk, you can make your property more safe and secure by installing anti-snap or snap safe locks. In the picture below, the top 2 locks are basic snap locks. The bottom 2 locks are anti-snap locks. As you can see, they have a snap line visible. This snap line sits within the recess of the door, so if the lock is snapped off, only the end part will snap off. This will leave you protected from this technique of burglary.

Portsmouth Lock Snapping

Another safety measure of preventing your lock being snapped is to ensure the correct size cylinder lock is fitted. If the lock is too long and is protruding, it makes lock snapping even easier. Your cylinder lock should be fitted flush with the handle.

Lock Snapping in Portsmouth

Snapping Locks in Portsmouth

If you have any concerns about your locks, contact Lee at Lockforce Locksmiths Portsmouth today on 02393 962104

Mobile Key Cutting Service IN PORTSMOUTH

At Lockforce Locksmiths in Portsmouth, we provide a mobile key cutting service. Our van is fully stocked with a wide range of blank keys. Our key cutting machinery enables us to cut keys for you on-site and test them in your locks. Therefore, we know that we can guarantee that every key we cut for you will work! So whether you require an extra door key or a full set of spare keys cut for your property, Lockforce Locksmiths in Portsmouth can provide this for you. With our mobile key cutting service, we can come out to you at a time that is convenient for you.

Need spare keys? Contact Lockforce Locksmiths Portsmouth today on 02393 962104

What locks do i use?

Home security is not something that should be taken lightly, your family and some posessions are irreplaceable so do not leave it to chance! Here at Lockforce Locksmiths in Portsmouth we only supply the locks that we would use on our own home! We can fit you the latest British Standard locks that are insurance and police approved, therefore meeting your home insurance requirements. Yes there are variations depending on your budget, but at the very minimum all locks supplied by Lockforce Locksmiths Bognor Regis are Anti-snap euro cylinder locks. These offer substantially more protection than a standard Euro cylinder, which have a weak mid-point and can easily be snapped and access can be gained into your property in less than 9 seconds.

If you want the best lock on the market, the very top level of security we can offer is the Ultion TS0007 3* lock, the ultimate in lock security. Yes, this costs a little more but if you want the best for your home and family’s security, then this is by far the best option for securing your home. The Ultion locks even come with a £1000 guarantee and a 10-year warranty with the lock manufacturer covering you against the functionality of the parts. 

Click on the video below to see the difference between a standard euro lock and an Ultion Lock….


At Lockforce Locksmiths in Portsmouth, we provide expertise in commercial security. With years of experience in working in the local area, we have the knowledge to know what levels of security work best for your property. Our commercial workmanship is guaranteed. We work tidy, smart and in a manner that is most efficient to your trading hours. Being available 24/7, we can even work out-of-hours to minimise disruption. 

At Lockforce Locksmiths in Portsmouth we can supply and install mortise locks, euro cylinders, rim cylinder locks, night latches (Yale Lock), postbox/locker locks, access control, multi point locks, Adams Rite locks, window/shutter locks plus many more….

As a business owner myself, we will treat your business with utmost respect, just like we do with our own locksmith business. We work with many businesses, including schools, police, NHS and local traders. We are Trading Standards Approved by Checked & Vetted to give you that extra peace of mind that you are working with a trusted business.

Contact Lockforce Locksmiths Portsmouth on 02393 962104 today, to make your Commercial Property safe and secure


You’ll find Lockforce Locksmiths Portsmouth payment options cover all your needs and requirements. Options range from:

  • Debit card
  • Credit card
  • Contactless
  • BACS
  • Paypal
  • Bank transfer

We are also happy to accept cash and can assure you that the payment option you choose doesn’t impact your our 12-month guarantee or insurance.

We're available around the clock, 24 hours a day, 7 days a week, ready to provide an outstanding Portsmouth locksmith service that you wouldn't hesitate to recommend to your friends or family. Give us a call on 02393 962104 so we can prove this to you.

OUR Recent Jobs

Tenant locked out in Cosham with young child indoors - 17th November 2021

Solution - The customer searched for a local locksmith by googling ‘locksmith near me’. As we were local, we attended the emergency within 15 minutes of the call and gained non destructive entry to the flat.

Key snapped in Upvc French doors in Southsea PO4 - 14th November 2021

Solution - Lockforce gave the customer quotes over the phone based on multiple options. We attended the property, and the customer opted to have a new euro thumbturn lock on the rear door. They preferred this option as it was the most convenient for them.

Commercial property in Eastney requiring keys cut - 3rd November 2021

Solution- The customer informed us that they just returned from a DIY shop and used a self-serving key cutting machine. Not one key worked! So we cut the extra keys required and they all worked perfectly 1st time. Lockforce provide a mobile key cutting service and we can guarantee every key will work as we test every key for you

Re-secure door after a forced entry - Fratton - 7th September 2021

Solution - Lockforce Locksmiths Portsmouth attended the flat and assessed the door frame and locks. The nightlatch was beyond repair but the wooden frame was ok. A BS3621 Nightlatch was installed for extra security for the tenant.

No keys to bedroom locks in Havant - July 4th 2021

Solution - Lockforce Locksmiths Portsmouth attended the new homeowners house. We removed the existing 3 lever sash locks and installed new locks with new keys on the 3 internal doors. Minor woodwork adjustments were made to the keeps. We also freshly cut a new bathroom lock with new handles.

Front Upvc door handle not lifting - 20th June 2021

Solution- Lockforce Locksmiths Portsmouth surveyed the door. The handles were broken and the gearbox mechanism was stiff. The alignment of the door was also not straight. All of these issues needed addressing to enable the door lock easier. We installed new brass handles, serviced the gearbox mechanism, realigned the keeps on the frame and then adjusted the hinges. The door closed a lot easier now

New tenants locked out of their home with the oven still on, in PO5, June 6th 2021

Solution - Lockforce attended within 30 minutes of the call with our rapid response service. We gained access non-destructively to the wooden door, but did not manage to save the tenants dinner in time!

French doors won’t lock in Southsea - May 30th 2021

Solution - We assessed the alignment of both doors. We realigned the slave door first and could see there was an installation fault. The bottom shoot bolt was too long and hitting the upvc frame. We also had the same issue with the other door. This solved the problem and now both doors are level and close smoothly

New homeowners require lock changes in Milton - 15th May 2021

Solution - Lockforce arranged to attend the house just after the owners had moved in. We changed locks on the front and rear doors. We then gave multiple options for internal security on the bedroom doors. We will be returning to install these in the near future.

Customer locked out in Southsea - PO4, May 10th 2021

Solution - Lockforce Locksmiths Southsea arranged to meet the homeowner after his dog walk. They were concerned that their lock would be drilled. We explained upon arrival the we have about 6 different non-destructive entry options before a drill would be considered. We went with the first non-destructive option, and the door opened straight away! Happy customer.

New homeowner in PO4 Southsea wanting locks changed - 4th May 2021

Solution - Lockforce Locksmiths in Portsmouth attended the flat at an arranged time. We knew what lock was required as we requested photos in advance. Whilst changing the rim cylinder lock we noticed the back of the nightlatch had been drilled through, causing an issue. Luckily, with our fully stocked van, we were able to install a like-for-like replacement nightlatch. Customer now safe!

Upvc handle broken in Waterlooville PO8, 20/4/21

Solution - Even though this wasn’t an emergency, Lockforce attended the property the same day of the call. The handles were all floppy and the washer was broken. We installed new white handles with springs. This meant the handles returned to their correct position, rather than being droopy!

Air BnB issue in PO8 Waterlooville - April 14th 2021

Solution - As the previous visitor didn’t leave the key behind in the Keysafe, Lockforce were contacted by the landlord to attend, gain access and change the lock. We got the door open with no damage to the door or lock. We replaced the rim cylinder lock on the front door and cut extra keys on-site.

Key not engaging in mortise deadlock in Fratton - 20/02/2021

Solution - Lockforce Locksmiths attended the rental property. The tenant had one key which was a copied key. This key was not fully engaging the levers and therefore not turning the bolt. For security reasons we changed the lock over and supplied 3 new keys.

Rear uPVC door won’t open - 15/12/2020

Job - Gain access and repair mechanism.

Solution - Lockforce Locksmith Portsmouth attended the property. We could see the gearbox was broken. We gained access by accessing the door from the rear entrance. We spread the door and knocked the hooks with a tool to retract them. We then installed a repair multi point locking mechanism to ensure the customer was safe and secure.

Lock faulty on a church in Southsea - 04/12/2020

Job - Gain access and repair lock.

Solution - Lockforce Locksmith Southsea & Portsmouth attended the church ASAP. We gained non-destructive access within a minute of arrival. We removed the faulty lock and noticed the tail pin had snapped off. We made the church door safe temporarily. We sourced the correct lock and returned the next day. We then cut a further 25 keys on-site for the staff. All keys tested and therefore guaranteed with our mobile key cutting service.

Rear uPVC door won’t open - Cowplain  - 24/11/2020

Job - gain access to door and do necessary repairs.

Solution - The door had a keywind multi point lock mechanism. The key would not turn, so we removed the lock. The mechanism was still not moving, so we used airbags between door and frame. This gave us space to retract the locking points. We then reinstalled a new multi point lock and cylinder. Customer was over the moon as the previous tradesperson told them they needed a new door!

Bedroom door not locking - Southsea - 02/11/2020

Solution - Lockforce Locksmiths Portsmouth attended the HMO. The latch was not fully engaging in the keep on the frame. We made a slight adjustment and problem solved. Lockforce will attend any job whether it is big or small!

Tenants could not lock front Upvc door in North End - 18/10/2020

Job - Assess the issue and report back to landlord.

Solution - Lockforce Locksmiths Portsmouth installed the lock at this property 6 months ago. The lock was not the issue though. The door hooks were not engaging in the frame. Because of this misalignment, the handles have had excessive pressure used on them which has now broken the gearbox mechanism. We video-linked these issues back to the landlord. We had all the parts to fix the door so we replaced the gearbox and adjusted the hinges and keeps. The door now closes and locks smoothly….all in one visit!

Lady locked out of flat in Stamshaw - 10/10/2020

Job - Attend lock-out ASAP.

Solution - Lockforce Locksmiths Portsmouth attended the flat within 30 minutes of the initial call with our rapid response service. We assessed the options for gaining non-destructive entry. Our first choice wasn’t an option due to the lady wisely having a letterbox guard. So we gained non-destructive entry via picking the lock and we had the door open within minutes!

Key snapped in lock in Southsea - 15/09/2020

Job - Remove key or change lock if needed.

Solution - Lockforce Locksmiths Portsmouth attended the tenants home. The key could not be extracted so we changed the lock to an anti snap thumbturn lock so the tenants have a keyless exit in the event of an emergency. We also realigned the door as this was the underlying factor for the key snapping

Extra gate security required - 02/09/2020

Job - To install a digital lock to side gate and 2 extra bolts

Solution - Lockforce Locksmiths attended the home and assessed the standard of the gate. We done some minor repairs first to make the gate stronger. We then installed the digital lock. This lock now provides more security and access for the gardener and carer without the need for a key

Security survey on a garage in Portsmouth - 29/08/2020

Job - to fix the faulty mechanism on the garage and to offer advice on improving the current security level.

Solution- Lockforce Locksmiths made some adjustments to their mechanism by tightening the slack cables. We then recommended either side bolts or a garage defender for the customer for them to consider.

Rear upvc door awkward to close in Fratton - 05/08/2020

Job - Assess problem and advise landlord.

Solution - Lockforce locksmiths assessed the door and noticed 3 issues. The lock was loose due to retaining screw not tightened, the handles were all loose and the door was misaligned. So we tightened the retaining screw and installed new handles. We then readjusted the hinges and the latch keep to enable the door to close and lock perfectly!

Bathroom window will not close in Milton - 16/07/2020

Job - replace hinges on the window.

Solution- Lockforce Locksmiths Portsmouth attended the home and assessed the risks involved. After the area was made safe to work in, we removed the window and replaced the damaged hinges. We then carefully re-installed the window and now it closes perfectly!

Window won’t close - 07/07/2020

Job - To replace faulty handle and broken hinge.

Solution - The broken handle was replaced with an offset handle allowing for more hand room to open the small window. The top hinge had broken due to rust. With our fully stocked van, we were able to replace the hinge. We removed the window and installed new hinges. The window now closes perfectly.

Tenant doesn’t feel safe in Portsea - 22/06/2020

Job - To improve home security to the front door.

Solution - Lockforce Locksmiths Portsmouth attended the property and assessed the front door. The euro cylinder was a cheap snap lock and the handles had signs of forced entry around the lock area. The door was also not aligned correctly. Lockforce installed a 3 star rated Ultion cylinder lock and new handles. We also aligned the door so it no longer scraped the floor!

Customer’s handles not opening or closing uPVC door on PO12 - 27/05/2020

Job - Customer contacted Lockforce via a Facebook post and said they had the same issue as the recent job I had posted.

Solution - Lockforce Locksmiths attended the home the next day and noticed the spindle was not engaging. We installed a longer spindle to engage in the handles. We also installed a new ant-snap cylinder lock whilst there due to their lock being incorrectly measured and was too long, causing a security concern (lock snapping)

Coastal home in Southsea with uPVC door won’t open in Portsmouth - 19/05/2020

Job - Customer explained that the rear door hadn’t been opened for a long time and they needed it open.

Solution - Lockforce Locksmiths managed to get the door open by snapping the lock out and disengaging the gearbox mechanism. Access was gained and all seized and rusty parts were replaced. Problem solved!

Customer lost their keys in Southsea PO4 - 06/05/2020

Job - tenant in a block of flats lost their key in their home.

Solution- Lockforce Locksmiths attended the flat and installed and upgraded anti snap Euro cylinder lock. As the flat was in a shared building, a thumb turn lock was installed to enable an easy exit in the case of an emergency. Lockforce - Keeping you safe!

Customer locked out in North End, PO2 - 29/04/2020

Job - A tenant’s wooden door closed on them whilst collecting their mail.

Solution - Lockforce Locksmiths Portsmouth attended the flat with our rapid response service. The lock on the outward opening door was a reversed night latch (commonly known as a Yale lock). We used a locksmith latch tool to gain access within a minute of attendance! Happy customer!

Door won’t open from inside in Cosham, PO6 - 21/04/2020

Job - Homeowner tried to fix their door issue by installing a new gearbox. However the door wasn’t functioning correctly.

Solution - Lockforce Locksmiths Portsmouth attended and noticed straight away the issue was that the spindle was installed incorrectly. The gearbox mechanism required a split spindle and the one installed the wrong way. We changed it around and the door opened and closed perfectly!

Landlord required new security measures for their external gate in Stamshaw, PO2 - 20/04/2020

Job - Landlord requesting a digital lock to be installed onto a wooden gate.

Solution- Lockforce Locksmiths in Portsmouth attended and installed a digital lock. We changed the password to the request of the landlord and they then informed the tenants. This now meant access to the rear garden could be gained via the alley way without the use of a key. The codes on these digital lock can be changed in the future if the landlord believes there is may be a security concern.

Tenant required front door locks changed in Southsea PO4 - 20/04/2020

Job - Tenant had a domestic issue and wanted locks changed and upgraded for security reasons.

Solution - Lockforce Locksmiths Portsmouth attended the flat in Southsea. We first changed the rim cylinder lock to the nightlatch (Yale lock). They currently had a 5 lever dead lock (Chubb lock) installed, so we upgraded this lock to a BS3621 deadlock. On a British Standard deadlock the bolt is thicker, stronger and also has a 20mm bolt rather than 14mm. Customer now safe and secure!

Conservatory door faulty in PO1 Portsmouth - 16/04/2020

Job - Homeowner contacted Lockforce to explain their upvc door was unlocked but the handle was loose.

Solution - With the explanation form the customer in advance, we had a few ideas what the problem could be. It was either a faulty gearbox or faulty handles. We removed the handles and opened the door non-destructively using our multi-tool. We removed the multi-point lock from the door and we could see the gearbox had a visible broken part. With our fully stocked van, we were able to install a new gearbox there and then! After a small alignment adjustment, the door now closed and locked smoothly and safely

Family locked in, in PO2 Portsmouth - 11/04/2020

Job - Landlord explained that his tenants cannot open their uPVC front door. The handle is loose.

Solution- As an emergency locksmith, we attended the property within 30 minutes of the call. The door could open externally. We removed the multi point locking system and identified the gearbox as faulty. As our van is fully stocked, we could replace and resolve the issue straight away. Tenants now safe and secure!

Customer lost their keys on their daily exercise in Southsea, PO4 - 08/04/2020

Job - Customer lost their keys in a local field whilst walking. Their keys had no tags on them, so didn’t want their locks changed.

Solution - Lockforce Locksmiths Portsmouth attended the emergency with our rapid response service. We gained access non-destructively by picking the lock using locksmith specialist tools. Customer was back in their home within 30 minutes of the initial call. Happy customer!

Homeowners locked in, in PO2 Portsmouth - 02/04/2020

Job - The front Upvc door would not open due to a hook not retracting fully.

Solution - Lockforce Locksmith in Portsmouth attended the emergency with our rapid response service. We gained non-destructive access quickly by using a uPVC spreader tool. We then diagnosed the problem as faulty gearbox. The spindle follower was broken, thus stopping the hooks retracting fully to allow the door to open. Our fully stocked van meant we could resolve the problem straight away and ensure the homeowners were safe and secure. Happy customers!!

Rear door will not open in a HMO in Portsmouth - 31/03/2020

Job - The tenant explained that the door was unlocked but the handle wasn’t retracting the latch.

Solution - Lockforce Locksmiths attended the property in Southsea. We gained quick access by using a latch tool. We then removed the sash lock and noticed the latch screw had come loose and was also bent. The lock was also full of rust, so we replaced the lock like-for-like. Problem solved!

Garage door will not open in Portsmouth - 22/03/2020

Job - Customer contacted Lockforce for advice. We explained that we would be happy to attend the lock issue as we offer a FREE call-out service.

Solution - Lockforce Locksmiths in Portsmouth attended the property. The key was turning in the lock, so the issue was with the locking points not retracting. We used locksmith opening techniques to gain access non-destructively. With the garage door open, we could identify that the cable had become detached. We repaired this and then the problem was solved!

Attend an eviction in Portsmouth - 17/03/2020

Job - Lockforce were asked in advance to attend an eviction at a set time and gain access/change locks when requested to.

Solution - The tenants were leaving at the agreed eviction time, therefore access was not required by Lockforce. We changed the locks and handed over the keys to the agents.

Keys lost to bedroom doors in Portsmouth - 08/03/2020

Job - Customer would like their locks replaced on the internal bedroom doors.

Solution - We attended the property first, so we could give the customer an accurate and FREE no obligation quote. We returned a few days later and installed new locks like-for-like but now with keys!

Evicted tenant posted keys back in letterbox! In Portsmouth - 01/03/2020

Job - A local Lettings agent contacted Lockforce and asked us to retrieve the keys without damaging the locks.

Solution - Lockforce attended the block of flats. Non destructive access was gained via lock-picking. When the door was opened the keys were lying on the door mat. Problem solved!

New homeowner has no key for their garage in Portsmouth - 18th February 2020

Job - New homeowner requiring new lock/keys to their garage in their new home.

Solution - Lockforce locksmiths in Portsmouth attended the customer’s garage in Milton. We replaced the garage door lock and then installed an upgraded and more secure anti snap cylinder lock. The existing parts of the garage lock mechanism were also serviced and are now working freely. The customer can now has a safer and secure garage!

Securing a garage in Stamshaw - 30th January 2020

Job - New homeowner requiring a new lock to their garage.

Solution - Lockforce locksmiths in Portsmouth attended the garage and replaced the garage with an upgraded and more secure anti snap lock. The existing parts of the mechanism were also serviced and now working freely. The customer now can store their belongings in their safer and more secure garage.

Customer can’t access their mailbox in Old Portsmouth – 10th January 2020

Job - Received email from NEXA Properties regarding a new tenant requiring access to their letterbox. A new cam lock and 5 keys was required.

Solution - Lockforce Locksmiths in Portsmouth attended the property. The letterbox was picked straight away and a whole bundle of post fell out of the box! I installed a new cam lock which came with 2 keys. As Lockforce provide a mobile key cutting service, I cut (and tested) a further 3 keys on-site for the tenant and. A quick and easy job meant another satisfied customer!

Repair wooden gate in Portsmouth - 14 December 2019

Job - Side gate stuck to a holiday home in Portsea.

Solution - Lockforce Locksmiths in Portsmouth attended the property and assessed the gate. The wooden gate had rusted fixings and also had warped due to the weather. Firstly, we gained access and then removed all rusty screws. The gate hinges were realigned and new screws installed. The existing lock was also replaced with a new mortise deadlock and new pull handles. The gate now worked like new!

Vacant commercial property has lost set of keys in Portsmouth - 5th December

Job - The managing agent for a commercial property in Copnor contacted Lockforce. They wanted access gained to their vacant premises. 3 locks needed to be changed and to replace with new locks and keys.

Solution - Lockforce Locksmiths in Portsmouth attended the property. Firstly we removed the padlock, then gained access to the shutter key switch box, and then removed the euro half-cylinder lock. We opened the electric shutter, which then presented us with the main front door with an Adams Rite lock. Access was gained to the shop and the euro cylinder was removed. We then installed 2 new cylinder locks and a weather-proof padlock, all with new keys. We made the premises secure and handed the new keys over.

HMO Landlord requiring extra privacy for their tenants in Portsmouth - 29th November 2019

Job - Install 3 internal locks to the bedrooms in a House of Multiple Occupancy to meet fire safety regulations.

Solution - Lockforce Locksmith Portsmouth attended the property in Fratton and ordered all the correct locking systems and handles. Lockforce installed a euro sash lock, thumb turn anti snap cylinder lock and new handles to each bedroom door. Thumb turn locks were installed to meet fire regulations. This now meant all the tenants have keyless exits from their bedrooms in the event of any emergency. 

Commercial property required extra security to their office door - 7th Novmeber 2019

Job - Customer explained the issue they had over the phone and asked for solutions to stop customers having access to the office from the shop floor.

Solution - Lockforce Locksmiths in Portsmouth recommended installing a digital lock. This provided a locked door without the hassle of having a key. All the employees could freely have access with a 4 digit pin code. This lock was installed and the owner could choose their own memorable password for access.

Customer lost their keys on holiday, Portsmouth - 31st October 2019

Job - Customer from Stamshaw was away on holiday in the UK, but couldn’t find their Ultion door key.

Solution - Firstly, I waited for the customer to do a full search. They called back within the hour to say their neighbour had found the key where he lives in his block of flats. I then visited the customer and offered various solutions to stop this re-occuring as this was the 3rd time it had happened. Firstly, a spare Ultion key was ordered and we stored this in a police-approved key safe. We also ordered an Ultion Key Ring and downloaded theTrackR App on his smartphone. With this Ultion Key Ring the customer can now locate his keys via his phone App. Happy customer!

Family locked out in Fratton - 23rd October 2019

Job - Customer called Lockforce to say they have left their keys inside their home. The whole family are locked out, but can wait in their neighbours home.

Solution - Lockforce locksmiths in Portsmouth attended the emergency. All options were assessed to see which entry gain would be quickest and non-destructive. Lockforce gained entry within 10 minutes via the rim cylinder lock using non-destructive locksmithing techniques. Access was gained and the family could get back into their home. The customer took the opportunity to have all their locks assessed. Lockforce offer this security service for FREE. 

Lost postbox key in Stamshaw - 10th October

Job - Customer rang me at 7am to say he has lost his postbox key. He would like it changed as he is expecting an important letter this morning and needs access

Solution - Lockforce Locksmiths in Portsmouth attended to the customer’s property as soon as possible. I picked and replaced the cam lock within 5 minutes - happy customer!

Dog walker locked out in the dark in Portsmouth - 2nd October 2019

Job- Lockforce received a call at 10pm from a homeowner in Waterlooville who was locked out with their 3 dogs. The customer explained what locks they had so that I could be prepared to bring the correct tools to their door.

Solution- Lockforce locksmiths in Portsmouth attended the emergency within 20 minutes of the call. We took the correct locksmith tools (and a torch!) to their door. Non-destructive entry was gained within 5 minutes by using locksmithing methods. The dogs and the homeowner could now enjoy the rest of their evening.

Customer locked out of their home in Portsmouth - 23 September 2019

Job - Customer lost keys and needed access to their home ASAP in Portsea

Solution - Lockforce Locksmiths in Portsmouth attended the emergency with our rapid response emergency service. We first analysed all the opportunities of entry. The front door was secured with a mortise lock and a night latch (Yale) lock. The uPVC rear door was secured by a euro cylinder. Lockforce used locksmith methods and gained access through the rear door. We advised the customer to change their locks as the keys could now be in someone else’s possession. All locks were changed. The rear uPVC door had an upgraded anti snap lock installed and the mortise lock on the wooden front door was upgraded to a BS3621 5 lever insurance approved deadlock.

Vacant commercial property has lost their set of keys in Portsmouth - 8th September

Job - The managing agent for a commercial property in Stamshaw contacted Lockforce. They wanted access gained to the empty shop. 3 locks needed changing and replacing with new locks and keys.

Solution - Lockforce Locksmiths in Portsmouth attended the property. Firstly we removed the padlock and gained access to the shutter key switch box. We then removed the euro half-cylinder lock. We opened the electric shutter, which then presented us with the main front door with an Adams Rite hook lock. Full access was gained to the shop and the euro cylinder was removed. We then installed 2 new cylinder locks and a padlock, all with new keys. The premises were made secure and the new keys were handed over to the agent.

Customer cannot access their garden in Portsmouth - 6th September 2019

Job - Side gate stuck to a holiday home in Havant.

Solution - Lockforce Locksmiths in Portsmouth attended the property and assessed the gate. The wooden gate had rusted fixings and also had warped due to the weather. Firstly, we gained access and then removed all rusty screws. The gate was realigned and new screws were installed. The existing lock was also replaced with a new mortise deadlock and new pull handles. The gate now worked like new!

Composite door alignment issue in Portsmouth - 28th August 2019

Problem - Lockforce Locksmiths Portsmouth met the customer and they explained that a previous locksmith had been called out and could not resolve the problem. The 3 problems were - door not aligned, key wouldn’t turn fully in lock and the Multi Point locking system was fitted incorrectly. 

Solution - Firstly, the multi point locking system was removed and identified that the locking hooks had not been screwed on to the mechanism. This was resolved easily and then the MPL was re-installed. This also meant the door would now lock and close securely. We then identified what hinges required adjustment for the composite door to close smoothly. The hinges were adjusted and the door could now close and be locked safely and securely! One very happy customer!

Problem Tenant in Southsea - 20th August 2019

Job - Tenant has not paid bills and has served notice period. Landlord requested locks to be changed.

Solution - Lockforce Locksmiths Portsmouth attended the property at an exact time when the tenant was not in attendance. All external doors were uPVC, so a quick cylinder change was done on all 3 doors. The locks installed were all anti-snap euro cylinders to give the landlord extra security in their rented property.

New key for garage in Portsmouth - 13th August 2019

Job - New homeowner requiring new lock and keys to their garage in their new home

Solution - Lockforce locksmiths in Portsmouth attended the garage in Stamshaw. We replaced the garage door lock with an upgraded and more secure anti snap lock. The existing parts of the mechanism were also serviced and now working freely. The customer can now store their belongings in their safer and more secure garage!

uPVC door alignment problem in Portsmouth - 7th August 2019

Job - Customer rang to say their lock is tight on the uPVC door and the key won’t turn easily in the cylinder.

Solution - Lockforce Locksmiths Portsmouth attended the property and checked the customers cylinder lock and it was fine. I closed the door and could see the door was not straight and the hooks on the multi point locks were not engaging. I readjusted the 3 door hinges and straightened the door. Customer was invoiced for just door realignment, rather than a new lock or new multi point lock. One happy customer!

Key snapped in cylinder lock in uPVC door in Portsmouth - 29th July 2019

Job - Customer’s key had got stuck in the lock due to the locking mechanism becoming tight.

Solution - Lockforce Locksmiths in Portsmouth attended the customer’s property in Havant. The key couldn’t be extracted. The barrel was removed and an upgraded antisnap lock was installed. Keys snap for a reason, and in this situation, it was due to the uPVC door alignment. The door was realigned by adjusting the hinges. The door closed smoothly, and now the pressure was taken off the locking mechanisms!

New tenant needs their mail in Fratton, Portsmouth - 24th July 2019

Job- Lettings agent contacted Lockforce to change a post box lock for a new tenant in Fratton

Solution- Lockforce Locksmiths in Portsmouth attended the property and met the customer. The key supplied to them was the wrong key. Non-destructive access was gained and a new cam lock was installed with new keys. Whilst at the property, we surveyed the tenants locks for free. All their locks were working ok and compliant with fire regulations.

Rear uPVC door won’t open - 15th July 2019

Job- Customer from Stamshaw emailed Lockforce locksmiths in Portsmouth explaining that their door handle will not go upwards to disengage the locking points

Solution - Lockforce attended the emergency and used uPVC door spreading tools to release the locking points from the door frame and the door the opened. The Multi Point locking system was removed from the door and assessed. The gearbox was faulty and replaced. The door now closes and locks safely.

Commercial property requiring extra security in Havant - 8th July 2019

Job- A shop owner in Havant called Lockforce Locksmiths Portsmouth, asking for extra security between the shop floor and the warehouse.

Solution - Lockforce Locksmiths Portsmouth attended the commercial premises. Lockforce recommended a digital push button door lock on the wooden door separating the shop from the warehouse as the best security solution. These locks can be coded, meaning the shop owner can choose a memorable password for gaining access. This also means the staff do not require a key for entry, they just need to push in the correct code. Lockforce installed the mechanism and the shop owner now has a safer and secure shop!

Customer locked out in Southsea - 3rd July 2019

Job - Lockforce locksmiths in Portsmouth received a midnight emergency call from a customer informing me their front door wouldn’t open and they think the snob on the night latch had dropped.

Solution - Lockforce provided a rapid response and arrived within 30 minutes of the call. We assessed the options of gaining entry. Back door entry required lock picking or the front door needed access gaining via locksmith methods via the letterbox. I attempted the front wooden door first and managed to move the snib on the night latch (Yale Lock) to an unlocked position. Access was gained within 5 minutes and no damage was caused!

Portsmouth FREE home security survey - 27th June 2019

A customer called Lockforce Locksmiths Portsmouth for advice on their locks. We attended the customer’s property shortly afterwards. Firstly, all exterior locks were assessed. We then walked around the home with the customer and gave them advice on what locks would make them more secure and safer. Their front door was a 5 lever mortice lock, but it was recommended a BS3621 5 lever would offer more security. Their night latch was sufficient, and didn’t need replacing. Their only other exterior door was to the alley way. This was a uPVC door and had a basic snap cylinder installed, which offer little protection. Lockforce Portsmouth recommended they upgraded to a 3 star BS3621 Ultion cylinder lock. Other recommendations for their property were locks on their ground floor windows, sash jammers for the rear door and mortice bolts on their front door. These security surveys by Lockforce Portsmouth are FREE. We then provided a no obligation quote to the customer.

uPVC window would not open in Fratton - 17th June 2019

Job - Customer called from their new home. The window wooden-t open when the handle was turned

Solution- Lockforce Locksmiths in Portsmouth attended and removed the handle. The spindle on the handle had become disengaged from the gearbox. The window could now open, but was still stiff. After lubrication and a new handle and spindle, the window could open, close and now also be locked

Wooden rear door fallen apart in Portsmouth - 10th June 2019

Job - Customer had just moved into their new home. The rear door had been repaired a few days ago but it had fallen apart again, meaning the property was not secure. The customer sent me a photo in advance so I was fully aware of what to expect. They also explained they were going on holiday in a few hours!

Solution - Lockforce attended the property and removed the door from the hinges. We strengthened the door with extra long wood screws at key points within the door. The door was put back into the frame and secured to the hinges. We realigned the strike plate to ensure the door locked safely. All done in one hour!

Security upgrade to front door in Southsea - 4th June 2019

Lockforce Locksmiths Portsmouth were called by a customer following a recent intrusion in their block of flats. We gave free home security advice to the customer and various recommendations were made, the customer decided to upgrade their current cylinder lock to an Ultion BS3621 3-star rated lock. This lock is Police and Insurance Approved. This lock comes with a £1000 guarantee that an intruder will not gain access through this lock. We also provided bluetooth-powered key rings, so they can locate your Ultion key in seconds from their smartphone, so not only are you safe but no more lost keys!!

Locked out in Southsea - 28th May 2019

Lockforce Locksmiths Portsmouth attended an emergency where the tenant’s key and spare key were both not turning in the lock. The night latch (Sometimes referred to as a Yale Lock) had dropped and deadlocked. Lockforce updated the tenant and the landlord as to the next steps. As there was no letterbox on the door, destructive methods had to be used to gain entry. The rim cylinder lock and night latch were removed and access was gained. Replacement locks were installed and new keys were provided. Extra keys were provided for the landlord by Lockforce’s mobile key cutting service.

Composite door won’t open in Waterlooville, Portsmouth - 20th May 2019

Lockforce Locksmiths Portsmouth attended a property in Waterlooville as they could not open their composite door. The door was unlocked but the hooks in the multi-point locking system were not disengaging. Lockforce Locksmiths Portsmouth used a non-destructive technique to open the door by creating more space within the door frame and releasing the hooks from its ‘keep’, meaning the door could now open. It was then noted the locking system was faulty, we then made the door temporarily safe whilst we ordered a replacement part. We returned the next morning to install so the property is now fully safe and secure.

Door not locking and latch not engaging - Portsmouth – 10th May 2019

Lockforce Locksmiths Portsmouth attended an emergency call at a customer’s flat in Portsmouth. The cylinder lock was faulty and needed a replacement. The sash lock latch was also faulty and was stuck. I had all the parts in stock and replaced the Euro sash lock. The cylinder lock was also upgraded to an anti-snap cylinder with a thumb turn (to meet fire regulations). Minor woodwork adjustments were made to ensure that the door closed securely.

Locked out in Hilsea and children were going to be late for school - 1st May 2019

Lockforce Locksmiths Portsmouth answered the emergency call in Hilsea. The customer assured me that the children are safe whilst waiting for Lockforce’s arrival. Our rapid response service ensured we arrived ASAP. Non-destructive entry was gained via locksmith methods within 2 minutes of arrival. The customer could now get their children off to school!

Mortice lock changed on workshop door - 27th April 2019

Lockforce Locksmiths Portsmouth were contacted by a customer who explained that they needed the mortice lock changed on their workshop door as they did not have a spare key. I gained entry to the workshop and identified the current lock as a BS3621 5 lever mortice sashlock. I had these locks in stock and was able to immediately replace the lock in order to provide the same level of security. Another happy customer for Lockforce Locksmiths Portsmouth.

Unable to lock downstairs’ windows - Portsmouth - 13th April 2019

Lockforce Locksmiths Portsmouth attended an urgent call from a customer who was unable to lock his downstairs’ windows and needed to leave his house to work a nightshift. The windows had not been opened all winter and the internal mechanisms had seized. I resolved the problem by using some lubrication and replacing the handles. For added security, I ensured that the handles on both downstairs windows could be secured with key locks. I left a satisfied customer.

Customer locked out in Portsmouth - 3rd April 2019

Solution - Lockforce locksmiths Portsmouth took the call from a distressed customer. Our first priority was to make sure the customer would be safe whilst waiting for us to attend. The customer said they could wait at their neighbours house. Lockforce attended at the arranged time and non-destructive access was gained within 5 minutes of arrival. Lockforce Locksmiths gave the customer security advice to look at preventative measures and the customer agreed to have a Police Approved key safe installed.

Office door to a restaurant would not open - 26th March 2019

Solution- Lockforce Locksmiths Portsmouth attended within the hour. Entry was gained to the office door non-destructively straight away. The euro cylinder was removed and was identified as faulty. The Mortise sash lock was removed from the wooden door and it was noted that the internal parts had failed also. Lockforce replaced the euro cylinder lock with an upgraded anti-snap lock, installed a new euro sash lock and also installed new shiny handles! As Lockforce provides a mobile key cutting service, we were able to cut extra keys for every member of staff right there and then!

Install new internal handle, but existing handle stuck! - 11th March 2019 

Solution - Lockforce locksmiths Portsmouth attended the customer’s house at a planned time. The internal handle was removed using locksmith tools. The new handle had a lock, so the customer could keep their home office safe. Minor woodwork adjustments were made to the door and the lock was installed. Whilst at the customer’s property, the front door was serviced as the customer was fed up with their squeaky door!  

New homeowner’s key not inserting into keyway - 3rd March 2019

Solution - Lockforce Locksmiths in Portsmouth attended the property within 30 minutes of the call. I wiggled the key into the keyway and managed to get the door open immediately. I lubricated the lock and it worked perfectly. However, after giving some security advice to the new homeowner, the customer agreed to have his lock changed and upgraded. He now has total peace of mind that he was the sole owner of the keys for his new home and his family can feel safe and secure.

Landlord required all locks to be changed as previous tenant left property in Southsea without leaving keys

Solution - Lockforce Locksmiths Portsmouth attended the property in Southsea at an arranged time with the landlord. Firstly, all exit doors were surveyed. The door mechanisms were all working fine. Two locks were required. I explained to the landlord the safety benefits of upgrading to anti-snap cylinders. He wisely took the upgrade option and 2 new anti-snap cylinders were installed. Each lock came with 5 keys supplied, so the landlord had enough for himself and his new tenants!

Customer locked themselves out in Fareham

Solution - Lockforce Locksmiths Portsmouth provide a rapid response and arrive at the customer’s property. Unforced access is gained via the letterbox and the customer is reunited with their dog immediately. I notice the upvc front door cylinder lock is poorly fitted. I take the customer to my van and I show them the dangers of standard snap locks by using my lock-snapping board. The customer was shocked that a snap lock was so weak and cheap! They wisely upgraded all their locks to the 3 Star British Standard Police approved Ultion locks to all their exit doors!

Loose handles on the front door.

Solution - I attended the customer’s property in Havant. I assessed their handles on their UPVC door. The handles needed replacing as the internal washers and springs were beyond repair. I had the handles in stock in my van and new shiny new handles were installed. Customer can now lock their UPVC door easily!

Customer locked out in Emsworth. Key will not work in lock

Solution - Lockforce Locksmiths Portsmouth arrived within 30 minutes of the call. My first priority was to get the customer in the warmth. As I have gained access to this customer’s house before, I knew what lock type it was. So I gained entry non-destructively using locksmith methods and the customer was indoors within a minute! I tested the lock and the cam on the cylinder was faulty. I explained the locks we sell and their security benefits. The customer wisely upgraded and an anti-snap/anti-pick/anti-drill cylinder was installed. A happy and safe customer!

A family with a young child locked out on a cold Saturday evening

Solution - Lockforce were called at 18:30. The customer clearly explained the problem on the phone. I attended within 30 minutes. Upon arrival, I had a nice parking space ready for me right outside their home. The customer showed me the door and the high security lock. He had explained the locks perfectly over the phone, so I decided to use my letterbox lever to gain unforced access. The UPVC door was opened within a minute and the family were able to get back into their nice, warm home and still enjoy their evening.

Lock out in Portsmouth - Customer locked out of their house with their keys inside and food shopping in the car

Solution - Customer explained situation clearly over the phone. I asked for their postcode and gave them an estimated time of 35 minutes to be at their doorstep. As this required a rapid response, I left promptly and arrived at the agreed time. I arrived and checked all the options to gain entry and decided access through the front door would be quickest. I used a letterbox lever tool to gain access for the customer. The door opened straight away and they were able to get their shopping in the freezer before it melted! 

To attend an eviction for a local landlord

Lockforce Locksmiths Portsmouth attended the location at the agreed time. Upon arrival, we were informed the tenant had already left the property. The landlord instructed us he would like the locks changed so the options were explained, he actually decided to not just change but upgrade the locks to anti-snap for added security. The UPVC door was still not closing properly due to a faulty spindle and buckled handle. These parts were removed and we managed to save costs by straightening the handle. The correct length spindle was installed and the UPVC door closed properly. This meant the property was now safe and secure for the Landlord and future tenants. 

New letterbox keys!

I had an email from NEXA Properties regarding a new tenant requiring access to their letterbox. A new lock and 5 keys were required!

Solution - Lockforce attended within the hour. The letterbox was picked straight away and a whole bundle of post fell out of the box! I installed a new cam lock which came with 2 keys. As Lockforce provide a mobile key cutting service, I cut a further 3 keys on-site for the tenant. A quick and easy job meant a satisfied customer!

Key snapped in rear door lock in Portsmouth

Solution - I attended the customer’s property and surveyed the issue. The whole length of the key had snapped in the lock, but the door was not locked. The customer said the lock was a challenge to make secure every night. I used my key extractor set at first, but could not remove the key. So I removed the Euro lock cylinder by removing the retaining screw. I explained to the customer that the lock was a cheap Euro lock and I showed them how easy they are to be snapped. I replaced the lock with an anti snap lock to make the customer safer in their home!

Lost door key in Portsmouth! - A customer called after leaving her door key at the Christmas party!

Solution - The customer called me and explained clearly the issue and which lock needed to be replaced. I attended the property as soon as possible, removed standard snap cylinder lock from the upvc door and installed a new antisnap cylinder lock, all within 10 minutes! Customer now warm and more importantly much safer than before!

Locked out in portsmouth! - A customer called to advise they had locked themself outside whilst their dog was inside alone.

Solution - Lockforce Portsmouth attended within 30mins and asked the customer some questions to help assess the situation. The customer explained that the door key was inside and the door closed behind her. The best solution was to use a letterbox tool. I pulled the internal door handle downwards and the door was open straight away. The customer and dog were reunited!

Window lock replacement in Fratton - A returning customer called to say that they would like more window locks installed.

Solution - I installed a few window locks to this customer in Fratton last week, so I knew what style of handle lock was required. Most of them were working, but were very stiff. Plus they all needed keys supplied as all the old locks had broken keys. I installed 2 new window locks to the bathroom this time.

15 November 2018 - Job - A customer in Fratton called to say that their UPVC front door with broken hinges that needed fixing.

Solution - Lockforce attended the job and surveyed the door, 2 new hinges were ordered and installed a few days later. We also serviced the gearbox and ensured the UPVC door was realigned perfectly. The door now closes propery and the cusromer can feel safe in their own home.

3rd November 2018 - Job - Customer's disabled son kept letting himself out of the rear Kitchen door, so she wanted locks fitting.

Solution- I surveyed the options and noticed the rear door had a thumbturn lock, for safety reasons. I explained to the customer that replacing the thumbturn lock with a key cylinder is safest, rather than installing a kitchen door lock. So I got to work and completed the job in no time. 

25th October 2018 - Job - Customer’s rear MPL system had become stuck and the door would not lock

Solution - Lockforce Locksmiths Portsmouth were called round.....we removed the MPL and checked all parts, noticed the gearbox had a broken part inside which was causing the mechanism to not function. So replaced the gearbox and serviced the existing MPL for the customer. The door now closed and locked perfectly!

15th October 2018 - Job - Customer’s key would not open their door.

Problem - Customer rang me upon returning from their holiday to find her front door key would not open the latch on the door. I turned up within 30 minutes and surveyed the options with the customer. The back door had a padlock on it internally. The upstairs window was open, but was above a conservatory with a perspex roof, therefore the risk was too high to attempt entry. 

Solution - Whilst the customer waited with her next door neighbour, I drilled the lock and gained entry within 15 minutes. I then fitted a new rim cylinder and kept the existing nightlatch. I noticed the wooden door was also out of line, so I readjusted the fittings. The customer then came back out from the neighbours house and was happy to discover she not only had access but also that her sticky front door now closed smoothly! 

4th October 2018 - Job - Customer rang Lockforce Bognor Regis to say their lock cylinder was loose.

When I arrived I asked the customer for their key. I inserted the key and within seconds I could pull the cylinder out easily. They had cylinder retaining screw in place!! The retaining screw holds and centralises the cylinder lock in place. I then explained to the customer how easy it would have been for an intruder to enter their house. I also showed them their cylinder and explained it was a weak standard snap cylinder. They took my advice and upgraded to an anti-snap cylinder. They also had a new retaining screw in place!!

27th September 2018 - Job: Front door not closing and a wobbly door handle on back door.

Problem 1: The customer informed me his front door was not aligned correctly and wasn’t closing flush. I noticed the door latch plate was loose because the screw was threaded and not holding the plate in position. Solution: I replaced the screw with a slightly larger thread and also realigned the plate. Door closed perfectly!

Problem 2: Customer showed me the handle was loose on his back door. I took it apart and noticed the interior of the handle was rusty and the interior plastic parts were also broken. Solution: I replaced the handle with a new one and whilst I was there also completed a free security assessment of the locks, made my recommendations to increase the security of the property and the customer took my advice. Supplied and fitted two new British Insurance approved Euro cylinders to the front and back doors.  


TapClick number to contact:

Portsmouth, call now
02393 962104

07841 449 582

Customer Reviews

Areas Covered

Anchorage Park, Baffins, Bedhampton, Buckland, Catherington, Clanfield, Copnor, Cosham, Cowplain, Denmead, Denvilles, Drayton, Eastney, Eastoke, Emsworth, Farlington, Fratton, Hambledon, Havant, Hayling Island, Hilsea, Horndean, Kingston, Landport , Leigh Park, Lovedean, Milton, North End, Northney, Old Portsmouth, Paulsgrove, Portchester, Portsea, Portsmouth, Purbrook, Rowlands Castle, Somers Town, South Hayling, Southbourne, Southsea, Stamshaw, Thorney Island, Tipner, Waterlooville, Wecock, West Leigh, West Thorney, West Town, Westbourne, Whale Island, Widley, Woodmancote, Wymering

Counties Covered

Hampshire, Portsmouth

Postcodes Covered

PO1, PO2, PO3, PO4, PO5, PO6, PO7, PO8, PO9, PO10, PO11