About us

About Us - Lockforce UK

Who We Are – Your Local Locksmith Experts

Lockforce UK is a national locksmith franchise providing a wide range of locksmith services across the UK. With a fleet of over 30 vans and a dedicated team of local technicians, we are committed to ensuring the security and safety of your property.

 

Our Journey – The Story of Lockforce

Lockforce UK was established in 2013 by Paul Wilkinson in Lincolnshire. In 2014, Sean Taylor and his business partner Paul Smith acquired the business, transforming it into the Lockforce we know today. Since 2020, Sean Taylor has been the sole owner, bringing the Lockforce brand under The Forces Group umbrella. By 2024, Lockforce UK has over 30 franchisees operating in England, Scotland, and Northern Ireland. For details on our current coverage, please visit Our Locations.

 

What We Do – Keeping You Safe

Our experienced and fully trained local technicians provide bespoke locksmith solutions tailored to your specific needs. Our slogan, "Keeping You Safe", encapsulates our commitment to your safety.

We offer:

  • Tailored Solutions: Customised services to address your specific security concerns.
  • Transparent Practices: Clear, upfront communication about our services and costs.
  • Trusted Reputation: Proudly one of the most reviewed locksmith companies in the UK.

 

Our Vision and Values

Vision Statement:

"Our vision is to become a household name in property security across the UK by delivering an exceptional customer experience that inspires trust and sets new industry standards."

 

Missions:

  1. A Great Brand to Work With: Demonstrating care, professionalism, honesty, and integrity.
  2. A Great Brand to Be Part Of: Fostering a professional, inclusive team environment that impresses on first and last impressions.
  3. A Service That People Talk About: Committing to brilliant basics that exceed expectations.

 

Core Values:

  1. Be Safe: "Secure Every Home."
  2. Be Positive: Focus on the positives and celebrate success.
  3. Be Curious: Always ask the right questions.
  4. Be Smart: Professional in appearance and thought.
  5. Be a Team Player: Collaborative, respectful, and eager to share ideas and learnings.
  6. Be Accountable: Embrace failure as a step towards success.
  7. Be Clear: Ensure communication is timely and authentic.

 

Our HQ and Team

Lockforce UK’s head office is located in York. For more details, please visit Contact Us page.

Our team comprises both full-time and remote staff, including:

  • Managing Director: Sean Taylor (and Executive Assistant – Jackie Campbell)
  • Technical Director: Phil Shaw
  • Recruitment: Gayle Baker
  • Marketing: Damien Appadoo and Tom Taylor
  • Finance: Michelle Luckley
  • Ops Team: Fiona McLean, David Locke, Julie Morley

 

Giving Back – Charities We Support

We are passionate about giving back to the communities we serve. Lockforce proudly supports charities focusing on crime prevention, mental health, and community development. Our partnership with the "Locks for Kids" initiative is particularly close to our heart, enhancing the security of homes with children through customer feedback initiatives.