The Lockforce Local Service Model (LLSM) provides our national customers with a local and professional locksmith service while ensuring legal compliance and proactive account management.
From experience we understand that many customers with multiple premises, offices, outlets can have the tussle of whether a service is managed locally or by a central team.
We also know that many local locksmith companies can deliver great local service to local premises but don’t have the capacity or resource on larger accounts with many properties across the country or certain regions.
Our Lockforce Local Service Model fixes that problem for you. We have over 35 technicians (some smile more than others) invested in delivering great service to YOU.
Typically, our National Account Customers have a number of sites or properties and are looking for the ideal world…
- responsive local service to deal with all local lock issues on sites
- with 1 point of contact to deal with any issues
- managed under 1 contract to ensure an overall compliant, streamlined and co-ordinated service
Our Managing Director Sean Taylor explains more in this video.
We consider Lockforce to be an extension of our business
Here at Brisant we put the customer at the heart of everything we do, and we often use the expertise of Lockforce to resolve problems our customers may experience quickly and efficiently. We consider Lockforce to be an extension of our business. The service lock force provides helps us to ensure we can take good care of our customers when any issues occur. Over the years we have used many locksmith companies, however our relationship with Lockforce has evolved into the partnership we have now and we continue to work together to improve. Using Lockforce provides our customer services team an option to be able to resolve any problems that cannot be resolved over the phone or by video call, so it has assisted in improving our services. The service Lockforce provides works really well for our business, and we communicate to iron out any issues as we each evolve our businesses to ensure an ever-improving approach to the service we provide to our customers.
Head of Sales and Customer Service
One Point of Contact for all jobs and One Invoice
At Esprit we look after a number of high profile brands in maintaining their properties across a number of services. We need to react to issues faced by our customers and Lockforce provide a reactive emergency service for things like gaining entry and also planned lock changes. We found Lockforce through a local search and they have made my life so much easier…. One point of contact for all jobs and one invoice source. We are very pleased with the service from Lockforce – very efficient and responsive. Most definitely a 5 Star Service provider.
We Build Lasting Relationships and Customers Trust us to Deliver.
Our customers value our service and know that we will look after, and safeguard, all manner of properties including…
- Retail outlets (large and small),
- Social Housing,
- Tenanted Homes,
- Food establishments etc
We want to make the service the BEST it can be for YOU and your local team members or clients!
At Lockforce we love being able to provide a bespoke and flexible service that works for you, whether it be just a few sites or 100+ sites across the UK.